At Skyray XRF (USA), we don’t work for the sale…we work for the customer
Regardless of cost, every XRF Analyzer is an investment in your organizations future; we are more than just an XRF sales company;
Skyray XRF (USA) provides the customer support and instrument knowledge that will give you piece of mind
Meeting Federal Radiation Requirements (FDA): Our company modifies every XRF Analyzer before it is installed so that it meets the federal radiation requirements; no other company selling Skyray Instrument protects its users by making these important modifications.
Installation and Training Services Provided: with a nationwide team of field technicians, Skyray XRF is the only representative of Skyray Instrument that offers complete on-site installation, set-up and training (as required).
Software Development: Skyray XRF (USA) offered our experience (over thirty years) servicing x-ray fluorescence analyzers and working with XRF users to develop software that will meet the needs of the North American market. Our input has been crucial in creating a simple-to-use, straight forward operating system that gets the job done.
Because we have co-developed this software and know the North American market needs, we created our own user/operation manuals that use simple step-by-step procedures that will eliminate any operational questions that you may have…but, if you do have questions, we have a strong support system available for consolation.
The only Skyray Instrument representative that can provide full support: for over thirty years our organization has been a leader in every aspect of XRF Analyzers sales, service and support; including:
XRF Reference Standards:
accredited standards laboratory can manufacture, certify and offer consultation…in-house, not outsourced.
Field Service Technicians:
a team of factory trained technicians cover the United States and Mexico offering fast, economical after-installation services.
our main office offers phone consultation to work through new applications, day-to-day usage questions , etc.
Service in the United States:
Skyray XRF (USA) can handle issues here, often times right at your facility...no need to ship a unit back to the manufacturer
What one customer that tried other Skyray service companies said about Skyray XRF:
"After working with other Skyray contacts I found the support staff of Skyray XRF to be more experienced
with x-ray fluorescence and able to provide the technical support we needed"
Read full statement at their Testimonial XRF Blog